HR Committee: Thailand 4.0 - The Story of Agoda’s HR Transformation
Join us to hear Jeffrey Lee, Chief People Officer, Agoda, share the story of how they transformed their HR function to increase efficiency and productivity, utilizing technology and a range of different tools.
As one of the worlds' largest hotel and accomodation booking platforms, Agoda is transforming travel for millions of customers across the globe, with a network of over 1,000,000 vacation rentals and hotels worldwide. Agoda employs over 3,500 professionals from 70 nationalities in locations around the globe and over 1,000 people in Thailand
Jeff oversees Agoda’s people initiatives in more than 40 offices worldwide since assuming his role in 2016. He previously served as Agoda’s People Operations & Compensation Director. He has led the design of processes, implementation of systems and tools, and shift to more data-driven People function to enable and support a 3x growth in Agoda’s employee base during his 4 years at Agoda.
He previously served as a consultant with McKinsey & Company focused on serving clients on a range of operations, organization design as well as human capital topics. Jeff is no stranger to the AmCham community, having started his career in AmCham Singapore from 1998-1999. He later served in the U.S. Government including service as diplomat in the U.S. Embassy Beijing and in the Office of the U.S. Trade Representative where he was responsible for U.S.-China trade matters.